Robotic system includes more options that go beyond the limits of conventional foodservice industry – perfectly predictable timing, traceability of products, history, etc
Nowadays, food service business suffers from lack of staff, as the way how people are seeing their life lately has changed. Historically, food service business was built on low qualified staff, which was managed by professionals and the biggest part of this low qualified staff were teenagers, who had their first or part time job while studying. Now the mindset of younger people is different, they are more career oriented and have much more options to earn online, which was impossible 20 years ago. It leads to hiring more unambitious employees, which leads to quality and effectiveness decrease and is making an impact on profitability of the business.
In food service business, labor costs are about 30% of total costs in quick service restaurants and even more in fine dining establishments, it is also expensive to train new staff in an environment with fast employee turnover. Increasing labor cost is impossible without increasing the price for consumers. On the other hand, there is competition outside with ready-made meals from supermarkets, that are produced in high volume factories. So the gap can’t be too big when consumer votes with his money.
It leads to dead end, where a question raises – is it a business at all?
In our opinion – in ten years human workforce costs for food service industry will rise so high, that consumers will not want to pay such price and will choose other alternatives.
We know that our argument about huge problem of deficit of employees will be doubted – but just read these articles:
- Restaurants Are Scrambling for Cheap Labor in 2019 https://bloom.bg/2GUB9wr
- A Fast-Food Problem: Where Have All the Teenagers Gone?
- Fast-food chains are scrambling to find employees, and it could be making your experience dining out worse https://bit.ly/2EL1iKm
- Low employment poses a sales problem for restaurants